DO I NEED TO MAKE A RESERVATION?
Classes tend to fill quickly. We highly recommend making a reservation online (see the Schedule Tab). If a class is full, wait list! Often times our clients get in off of the wait list. Please note, the late cancellation policy applies to the waitlist.
WHAT IS YOUR WAITLIST POLICY?
When you sign up via the waitlist, you are committing to the class. SHRED has no control over when you will be notified that you made it into the class. You may receive notice several hours or minutes before the start of class due to late cancels and no-shows. If you are admitted from the waitlist and do not show, it is considered a late cancel and your account will be charged. Should you remove yourself from the waitlist before the class time, you will not be charged.
WHAT IS YOUR CANCELLATION POLICY FOR CLASSES AND PRIVATE SESSIONS?
You may cancel your reservation without penalty up to 5 hours before the scheduled class and 2 hours for a private session. Once your space is cancelled, the class will be placed back into your account. Should you forget to cancel for any reason, you will be charged for the class.
For those with the First Timers Unlimited Monthly or the Unlimited Monthly package, a late cancel will result in a $10 charge.
WHAT IS YOUR REFUND POLICY AND DO YOUR CLASSES EXPIRE?
We do not offer refunds for any reason. Our classes do not expire. SHRED has no contracts or memberships. It is month to month or pay as you go.
DO I NEED SPIN SHOES?
We ride Schwinn AC Sport Carbon Blue Bikes. The bikes are equipped with clips and baskets so that you can ride with sneakers or spin shoes with Shimano SPD cleats.
SHRED does not rent spin shoes. As a Pilates & Spin studio, we understand the importance of one's feet. For the same reason that you would not want to wear a rental running sneaker, we feel that a spin shoe is of equal import. We do not want you to suffer from foot, ankle, knee, etc injury because of an ill-fitted shoe. If you are in the market for Spin shoes, we are happy to discuss with you and work with local bike shops that will help in your purchase as well as offering you a discount.
I AM NEW TO SPIN. IS THE CLASS OKAY FOR BEGINNERS?
Each class at SHRED is suitable for all levels. If you are new to Spin, please arrive 10-15 minutes early. Let the front desk know that you are just starting out and our coach will get you properly set on your bike as well as talk with you about what to expect. Have fun and Challenge Your Workout!
I AM NEW TO PILATES. WHERE DO I START?
If you are brand new to Pilates, we do require a Private Intro that will introduce you to the equipment, walk you through the basic principles and take you through the introductory moves.
If you are well versed in Pilates or anywhere in between, we will design a Private session to work for your level. The Intro is not required for clients who have Reformer Pilates experience.
Private Intro to Pilates is 45 minutes. Please email to arrange your Private.